How enquiry information is handled.
Last updated: .
Who controls the information
The controller for enquiries sent through this website is . Contact: sayhello@pap-repair.co.uk.
What is collected
Typical enquiry data includes name, email address, phone number, postcode, appliance details, fault description, access notes and any follow-up messages.
Why it is used
Information is used to reply to repair enquiries, provide quotes, arrange work, keep service records, handle complaints and meet accounting or legal obligations.
How long it is kept
Your rights
You may ask to access, correct or erase personal data where the law allows. You can also object to some processing or ask for processing to be restricted.